What are interpersonal skills?

  • 2019-12-17

What are interpersonal skills? If you are looking for a proper definition, interpersonal skills can be defined as,

The qualities or behaviors you exhibit while interacting with other people. How well do you handle your boss, who is constantly after you for targets? How do you interact with your mom who constantly doubts you to be dating a guy when you aren’t? How do you prove your mettle to your dad who constantly reprimands you? How do you deal with neighbors who blame you for everything?

These are some of the commonly experienced daily life situations where you put your inter-personal skills to best use. If you have very good interpersonal skills, you can excel at almost all walks of life. This includes excelling at your workplace too. Having interpersonal skills is the most sought-after soft skill you require in the ever-changing world of today. If you are a student, interpersonal skills can help you achieve success when you register for international school competitions.

These are some of the attributes contributing to the same:

Emotional Intelligence

A decade back, if you had the best IQ, i.e. Intelligence Quotient, you were judged as the best person on the planet. You could easily get through in life. But today, it is not the IQ but the EQ which takes you through in life. EQ refers to Emotional Intelligence. Emotional Intelligence is the ability of a person to deal with the tough emotions of people. You often come across people who are highly talented but at the same time, complicated too. How do you deal with these people?

No one wants to admit that they are wrong. You can even come across a complicated co-worker who never admits that she/he is wrong at something in work. Reaching out to people with the right set of ideas and mastering the ability to convince them calls for a higher degree of EQ. In other words, you keep your emotions under check. You react to social situations with calm and composure. By displaying a fantastic EQ, you excel in working in a team. You also harness the power to communicate with workers in a motivating manner. This is the skill, project managers or employers look for while hiring recruits.

If you are a researcher and wish to share your ideas and thoughts via an International event in India, your interpersonal skills can come in handy when convincing the judges about your project.

Effective communication

Communication is the ability to articulate complex or difficult ideas in a neat or stream-lined fashion. You need to communicate effectively across departments. Say, for example, The marketing person needs to maintain smooth communication with the members of the sales team. You may have to handle overseas clients while you work at an offshore location. Here, the communication must be clear and uninterrupted even while you try portraying ideas to people across geographical locations. Communication is not subject to spoken skills alone.

A good combination of oral and written communication skills is what you need to conquer. When you try communicating with your immediate superiors or reporting managers, you need to maintain a positive body language. You must also maintain eye-contact while you interact with a person on a face to face conversation. Interviewers or hiring managers look for candidates who possess exceptionally good communication skills.


You can be a candidate who logs in to work on time. You may complete the work-tasks that are allotted to you. But how reliable are you at the place of work? You must be able to provide a work quality that surpasses excellence. You must be willing to learn from your mistakes. You must positively take constructive criticism.

When you learn from your mistakes, you can think of creative means of doing the allotted job better. You can do your allotted work tasks faster and even go a mile ahead. This is by helping your colleagues who are lagging in work. This way, you become a reliable and trustworthy employee at work. Reliability is a fantastic inter-personal skill that marks your promotions on a fast-track basis. As a reliable employee, even if you leave the workplace to join a new firm, you can get positive recommendations from your managers or colleagues.


Do you think you have leadership qualities? Sometimes, even top management personnel can lack exceptionally fine leadership qualities. A good leader completes his/her work on time. Plus, you can lead your team or group into achieving the tasks that are allotted to them. Reliability and leadership are inter-personal qualities that go hand in hand. You need to constantly motivate or be supportive of what your colleagues accomplish at the workplace. Leadership, therefore, doesn’t merely restrict itself towards giving mandate orders. Or drafting operational plans for the firm. It also aims at making everyone feel that they have made a valuable contribution to the organization. If you do your tasks well and motivate others to do better, you become a leader. This way, you set a class ahead of your peers.


Being positive and having an upbeat attitude are not attributes everyone has. Very few employees exhibit exemplary levels of positivity. Having a cheerful attitude can revive the spirits of employees who are dull at the workplace. You can infuse a spirit of optimism and cheer among employees thereby encouraging them to do better.

If you possess a positive attitude, you will be a respected person in your workplace and beyond. This is a valuable inter-personal activity that helps employees keep their stress levels down. You also help them focus on the work-related tasks while their minds drift elsewhere. So, the top managers always look for happy and positive people to mentor colleagues. Do you find a receptionist who answers telephone calls with a polite and smiling face? Here, you find a classic example of one who exudes positivity.


What do you understand by the term negotiation? It is not the act of merely buying and selling goods. It is a positive interaction where two or more parties that discuss in an engagement come to a fair conclusion or agreement. An HR consultant is a classic example of a solid negotiator. He/she convinces the employee to join a firm or company. At the same time, the consultant also convinces the employer to take a person into the firm. The consultant also negotiates salary terms and conditions between the firm and the hiring candidate. This is an interpersonal attribute where you need exceptionally good negotiating skills.

What are interpersonal skills? Now that you know the definition and the attributes of the same use the real-life examples to understand the concept better. Make use of these skills to climb up the success ladder with ease.

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